Retail Associate, Retail & Lifestyle - Bird Paradise (Part-time)

Mandai Wildlife Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent wildlife and nature destination in Singapore seeks a retail team member to deliver exceptional customer service and assist guests with product knowledge. Candidates should have at least GCE 'N' levels and experience in the retail industry. The role includes upholding company values, driving sales, ensuring store cleanliness, and operating the point-of-sales system. Availability to work on weekends and public holidays is required.

Qualifications

• Minimum GCE 'N' levels with experience in retail industry.
• Service oriented with good communication skills.
• Able to work on weekends and public holidays.

Responsibilities

• Uphold and demonstrate company values.
• Deliver exceptional customer services and answer queries.
• Acquire product knowledge and recommend merchandise.
• Ensure accurate pricing and store cleanliness.
• Share relevant park membership and conservation efforts.
• Drive sales and upsell products.
• Process stock count and manage inventory.
• Operate point-of-sales system accurately.

Skills

Customer service

Communication skills

Sales skills

Education

Minimum GCE 'N' levels

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities

• Uphold and demonstrate Mandai Wildlife Group values - ETHICS (Excellence, Teamwork, Hospitality, Integrity, Care for Wildlife, Sustainability).

• Deliver exceptional customer services to guest and answer guest queries.

• Acquire and demonstrate product knowledge and recommend suitable merchandise to guests.

• Ensure prices are reflected correctly on price tags.

• Upkeep the visual displays of merchandise, price tags and ensure store cleanliness and tidiness of displays.

• Stay up-to-date and be open to share with guest relevant park membership, conservation efforts and related information in aid of providing a holistic experience to guest.

• Work with supervisors to drive sales and seize opportunities in upselling products.

• Process stock count and receiving of stocks.

• Upkeep store cleanliness and tidiness of displays, ensuring display are well stocked in a timely manner.

• Operate point-of-sales system and ensure accuracy in sales and inventory in compliance of standard operating procedures.

Job Requirements

• Minimum GCE 'N' levels with experience in retail industry

• Service oriented with good communication skills

• Able to work on weekends and public holidays