Retail Associate/ Retail Assistant

Chinatown Business Association; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent retail organization in Singapore seeks a dedicated individual to manage store operations and ensure exceptional customer service. The role involves maintaining sales records, handling customer inquiries, and managing inventory in a vibrant and multinational environment. Ideal candidates are bilingual in English and Chinese, able to work flexible shifts including weekends. Join us and play a key role in enhancing the experience for tourists visiting our store.

Qualifications

• Ability to handle inquiries and promote products effectively.
• Experience in managing store operations and sales records.
• Commitment to shift work, including weekends and public holidays.

Responsibilities

• Maintain accurate daily sales records.
• Manage day-to-day store operations.
• Deliver exceptional in-store experience.
• Handle tourist customer inquiries.

Skills

Customer service skills

Cash handling

Bilingual in English and Chinese

Job description

Working time: 9AM to 6PM

Working day: 5.5 work day per week

Location: 5 minutes’ walk from Chinatown MRT Station; 2 minutes from Maxwell MRT and Maxwell Food Center. Just beside the Buddha Tooth Relic Temple, and Singapore largest hawker center Chinatown Complex.

Environment: Multinational tourist working environment.

Roles & Responsibilities

• Maintain accurate daily sales records.
• Managing day-to-day store operations.
• Delivering an exceptional in-store experience.
• Handle tourist customer inquiries and promote in store products effectively.
• Manage the POS system, payments, and cash handling.
• Oversee in-store consignment inventory and conduct regular stock checks.
• Coordinate with the back-end office on sales matters.
• Address tourist customer feedback and provide great sales service experience.
• Ensure the retail store is clean and well-organized.
• Conduct tourist customer satisfaction surveys when required.
• Perform other ad-hoc duties and marketing event assigned by management.

Requirements

• Able to commit to shift work retail hours, including weekends and public holidays.
• Prefer bilingual English and Chinese speaking.
• No quota for foreign applicant who require a work pass.