Retail Associate — Customer Service & Store Operations

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Job Responsibilities

• Working days - 5.5days (6 off days per month)
  Operation hours: 6am - 12am (shift to be discuss)
• For 6am Opening shift / and 12am closing shift would have door to door transport provided
• Basic Salary: SGD 2,200 - SGD 2,400 + Commission
• Changi / Bugis

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time