Retail Assistant [ Wellness | Good Benefit ]

Zhong Zheng International Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness retail company in Singapore is looking for a full-time Retail Assistant to manage store operations and sales. Candidates should have at least one year of experience in the health and wellness industry or retail sales. Responsibilities include achieving sales targets, promoting products, providing customer service, and maintaining customer relationships. The ideal candidate is expected to work on weekends and public holidays. This position offers a salary range of $2000-$3000 plus commission.

Qualifications

• At least 1 year of experience in the health and wellness industry/retail sales or high-end/luxury product sales.
• Comfortable working on weekends and public holidays.

Responsibilities

• Responsible for daily store operations, including sales, customer service, and record-keeping.
• Achieve personal and team sales targets.
• Promote products to customers and provide basic health advice.
• Maintain customer relationships through various outreach methods.
• Improve customer satisfaction and develop long-term clients.
• Assist in training new team members.

Skills

Experience in health and wellness industry

Customer service skills

Sales skills

Job description

Position: Retail Assistant (Full-Time)

Location: Parkway Parade // Plaza Sing // Northpoint

Salary: $2000-$3000 + Commission

Requirement:

• At least 1 year of experience in the health and wellness industry/ retail sales or high-end/luxury product sales
• Comfortable to work on weekends / Public Holidays

Job Scope:

1. Store Operations: Responsible for the daily operations of the retail store, including but not limited to product sales, customer service, product display, stocktaking, and administrative record-keeping;
2. Sales Targets: Achieve personal and team sales targets on a yearly, quarterly, and monthly basis as planned by the company;
3. Product Sales: Carry out daily retail sales, introduce and promote products to customers, and provide basic health advice;
4. Customer Outreach: Use various methods such as in-store sales, phone calls, WhatsApp, and online marketing to reach out to and maintain both new and existing customers;
5. Customer Service: Build and maintain customer management systems, improve customer satisfaction, and develop long-term clients.
6. Additional Responsibilities: a. Recommend appropriate wellness products
   b. Assist new team members in improving their sales and customer service skills;
   c. Contribute to: identifying new market channels, planning sales campaigns, increasing sales revenue, improving customer retention