Retail Assistant Store Manager - Customer Experience Leader

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail company in Singapore is seeking an Assistant Store Manager/Supervisor to oversee sales associates and enhance customer experiences. You will partner with your team to achieve sales goals and maintain excellent service standards. The ideal candidate has a strong background in retail, especially in fashion or cosmetics, along with leadership qualities. This role emphasizes customer interaction and KPI management, ensuring all customers receive the highest level of service.

Benefits

Performance bonuses

Staff discounts

Qualifications

• Experience in retail, particularly in fashion or cosmetics.
• Hands-on mentality and enthusiasm for delivering customer experiences.
• Positive attitude and passion for fashion and retail.

Responsibilities

• Supervise and motivate sales associates to deliver high-value experiences.
• Resolve customer issues efficiently and maintain high service standards.
• Develop product knowledge and maintain merchandising standards.

Skills

Customer interaction

Leadership

KPI management

Sales performance

Job description

A leading retail company in Singapore is seeking an Assistant Store Manager/Supervisor to oversee sales associates and enhance customer experiences. You will partner with your team to achieve sales goals and maintain excellent service standards. The ideal candidate has a strong background in retail, especially in fashion or cosmetics, along with leadership qualities. This role emphasizes customer interaction and KPI management, ensuring all customers receive the highest level of service.