Retail Assistant

STACKED STORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier multi-brand home decor retailer in Singapore is seeking a full-time Retail Assistant to enhance customer satisfaction and drive store operations. The ideal candidate should be friendly, confident, and able to work independently, fostering strong relationships with both customers and team members. Retail or customer service experience is a bonus. Join a dynamic team committed to providing high service standards in a vibrant retail environment.

Qualifications

• Retail or customer service experience is a bonus.
• Able to work independently and take initiative.
• Flexible availability, including weekends and holidays.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Maintain cleanliness and tidiness of the retail area.
• Support in-store promotions and marketing efforts.

Skills

Friendly and approachable

Ability to work independently

Customer service focus

Flexible availability

Job description

About The Stacked Store

Join the dynamic team at The Stacked Store, a premier multi‑brand home decor retailer in Singapore. We pride ourselves on our carefully curated selection, featuring renowned brands like &tradition, HAY, ferm LIVING, as well as unique discoveries such as Wobbly Studio and Boyhood.

Backed by Stacked, a prominent real estate media company with a massive online presence, including over a million monthly page views and YouTube views, we are a go‑to destination for home design enthusiasts. Our Instagram reels consistently reach 50‑100K views, with some exceeding six figures, offering significant exposure for the brands we showcase.

If you have a discerning eye for brands that connect with local audiences, we invite you to join our team at The Stacked Store.

Role Description

We are looking for a full‑time, on‑site Retail Assistant to join our team in Singapore. The Retail Assistant will play a key role in driving the daily operations and overall performance of the retail store. The role requires maintaining high service standards, resolving customer inquiries and concerns efficiently, and fostering strong relationships with both customers and team members.

Key Responsibilities

• Ensure high levels of customer satisfaction through excellent service and proactive problem resolution.
• Maintain cleanliness and tidiness of the retail area.
• Support in‑store promotions and marketing efforts.
• Support ad‑hoc retail tasks as needed.
• Maintain compliance with company policies, procedures, and safety standards.

Qualifications

• Friendly, approachable, and confident with people.
• Able to work independently and take initiative.
• Flexible availability, including weekends and holidays.
• Retail or customer service experience is a bonus.

Singaporeans/PRs are welcomed to apply.