Retail Assistant

SHANG VITO; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A growing fashion jewellery brand in Singapore is seeking friendly Retail Assistants to enhance customer experience in-store. Responsibilities include assisting customers, providing product knowledge, and maintaining displays. Candidates should have strong communication skills and a customer-focused attitude, with a high school diploma as a minimum qualification. Flexible working hours including weekends are required. Retail experience is a plus, but not mandatory.

Qualifications

• 0–1 year of experience in retail or customer-facing roles.
• Responsible, reliable, and proactive attitude.
• Basic understanding of customer service best practices.

Responsibilities

• Greet and assist customers in a friendly manner.
• Provide accurate product information and recommendations.
• Maintain a clean and visually appealing product display.
• Handle customer inquiries and resolve issues.
• Stay updated with product knowledge and promotions.
• Assist with stock management and inventory checks.
• Support daily operations for a smooth retail experience.

Skills

Strong communication and interpersonal skills

Customer-focused mindset

Basic understanding of sales techniques

Ability to work independently

Education

High school diploma or equivalent

Job description

About Shang Vito

Shang Vito is a growing Singapore-based fashion jewellery brand known for its distinctive beaded jewellery and tarnish-free metal pieces. Our designs focus on colour, individuality, and everyday wearability. As we continue to expand our retail presence, we are looking for friendly and customer-focused Retail Assistants to represent the brand and deliver a great in-store experience to our customers.

Location

Orchard Area, Singapore

Positions Available

• Full-Time: 45 hours/week
• Part-Time: 22 hours/week
  (Must be able to commit to weekends and public holidays)

Contract Duration

• 1-month contract, with potential for extension

Key Responsibilities

• Greet and assist customers in a friendly, approachable, and professional manner
• Provide accurate product information and thoughtful recommendations based on customer needs
• Maintain a clean, organised, and visually appealing product display
• Handle customer enquiries, feedback, and resolve issues or complaints calmly and professionally
• Stay up-to-date with product knowledge, promotions, and brand offerings
• Assist with stock management, including replenishment and basic inventory checks
• Support daily operations to ensure smooth retail experience

Required Skills & Qualifications

• 0–1 year of experience in retail or customer-facing roles
• Strong communication and interpersonal skills
• Customer-focused mindset with a positive and proactive attitude
• Basic understanding of sales techniques and customer service best practices
• Responsible, reliable, and able to work independently
• Minimum high school diploma or equivalent

Additional Information

• Must be able to work weekends and public holidays
• Retail experience in fashion or jewellery is a plus, but not required