Restaurant Team Leader

Private Advertiser; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A vibrant restaurant chain in Singapore is seeking a Restaurant Team Leader to oversee operations and ensure exceptional customer service. The ideal candidate has at least 2 years of supervisory experience in hospitality, strong leadership skills, and a passion for the industry. This full-time role offers a competitive salary and various employee benefits, including performance bonuses and staff discounts.

Benefits

5 days work week

Sales and performance incentives

Employee discounts

Team-building activities

Health and wellness initiatives

Qualifications

• Minimum 2 years' experience in a supervisory role within the hospitality industry.
• Ability to lead and motivate a team effectively.
• Proficient in cash handling and inventory management.

Responsibilities

• Lead and manage a team of restaurant servers.
• Ensure excellent customer service standards.
• Oversee day-to-day operations of the restaurant.

Skills

Customer service skills

Team leadership

Problem-solving

Flexibility

Communication

Communication skills

Job description

About the role

Chicken Hotpot (S) Pte Ltd is seeking a talented and experienced Restaurant Team Leader to join our vibrant team in our Novena Central Region location. As a full-time Restaurant Team Leader, you will play a crucial role in overseeing the efficient and smooth operation of our restaurant, ensuring exceptional customer service and a positive dining experience for our valued patrons.

What you'll be doing

1. Lead and manage a team of restaurant servers and support staff, providing guidance, training and performance feedback
2. Ensure excellent customer service standards are maintained, resolving any customer queries or complaints efficiently
3. Oversee the day-to-day operations of the restaurant, including table management, order taking and processing, and inventory control
4. Assist in menu planning, staff scheduling and budgeting to optimise restaurant performance
5. Collaborate with the kitchen team to coordinate food preparation and service
6. Maintain a clean, safe and welcoming environment for both customers and staff
7. Provide regular reports to management on restaurant performance and staffing

What we're looking for

1. Minimum 2 years' experience in a similar team leader or supervisory role within the hospitality industry
2. Excellent customer service skills and the ability to lead and motivate a team
3. Strong problem-solving and decision-making abilities to handle a fast-paced environment
4. Proficient in cash handling, inventory management and basic accounting principles
5. Flexible and adaptable, with the ability to work shifts, weekends and public holidays
6. Excellent communication and interpersonal skills
7. A passion for the hospitality industry and a commitment to delivering an exceptional dining experience

What we offer

At Chicken Hotpot (S) Pte Ltd, we pride ourselves on our vibrant company culture and commitment to the development and well-being of our employees. In addition to a competitive salary, we offer a range of benefits including:

1. 5 days work week
2. Sales and performance incentives bonuses
3. Generous employee discounts on our menu items
4. Team-building activities and social events
5. Comprehensive health and wellness initiatives

If you're excited to take on this rewarding role and be part of our dynamic team, apply now!