Restaurant Supervisor

WINE TRADE ASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking an individual to supervise the service team and enhance customer service. This role involves overseeing daily operations, mentoring team members, and driving sales through upselling. Candidates should have prior F&B or hospitality experience and a proactive attitude. This position offers competitive salary and career advancement opportunities.

Benefits

Competitive Salary with Attractive Monthly Incentives

Career Advancement Opportunities

Professional Wine & Service Training

Exclusive Staff Discounts

Comprehensive Medical Benefits

Complimentary Staff Meals

AWS (13th Month Salary)

Progressive Annual Leave

Qualifications

• Prior F&B or hospitality experience is preferred.
• Proactive and able to work well under pressure.
• Team player with leadership potential.

Responsibilities

• Supervise and support the service team.
• Deliver excellent customer service.
• Drive sales through upselling.
• Oversee inventory and operational checks.

Skills

Customer-oriented

Leadership potential

Ability to work under pressure

Job description

Benefits & Perks

• Competitive Salary with Attractive Monthly Incentives rewarding your performance
• Career Advancement Opportunities in Asia’s largest wine retail and wine-themed restaurant chain
• Professional Wine & Service Training by our in-house experts to equip you with, or further deepen, your knowledge and expertise – making it easy for candidates with no prior wine or F&B background to join us
• Exclusive Staff Discounts on our extensive range of products
• Comprehensive Medical Benefits including unlimited GP visits
• Complimentary Staff Meals provided during working hours to ensure you’re well taken care of throughout your shift
• AWS (13th Month Salary) for an extra boost to your annual income
• Progressive Annual Leave starting at 14 days, with an additional day earned for every year of service

What You’ll Be Doing

• Supervise and support the service team to ensure smooth daily operations.
• Deliver excellent customer service and handle guest feedback professionally
• Interact with guests, provide menu recommendations and upsell food and drinks
• Drive sales through upselling, promotions, and marketing activities
• Assist in training and guiding team members to improve service standards
• Oversee inventory, ordering, and daily operational checks
• Carry out any other duties assigned by the Reporting Manager

What we\'re looking for

• Prior F&B or hospitality experience is preferred
• Customer-oriented, proactive, and able to work well under pressure
• Team player with leadership potential

Our restaurant prides itself in providing excellent service to guests. Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?

If yes, then you might be the perfect fit! We look forward to receiving your application and you may whatsapp to [phone].