Restaurant Operations Manager: Service, Sales & Growth

FOODNATION PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a Restaurant Manager to oversee operations, sales, and customer service. Responsibilities include ensuring compliance with health and safety standards, managing staff training, and handling customer inquiries to ensure satisfaction. Ideal candidates should possess strong people management skills, a solid understanding of compliance regulations, and a passion for enhancing customer experiences.

Qualifications

• Strong knowledge of licensing, hygiene, and health and safety legislation.
• Ability to manage customer relationships effectively.
• Proven experience in team leadership and training.

Responsibilities

• Ensure compliance with licensing and health legislation.
• Push for sales and promotions.
• Oversee stock levels and order supplies.
• Interview and supervise restaurant staff.
• Handle customer enquiries and ensure satisfaction.
• Prepare and present staff/sales reports.

Skills

Customer service

People management

Sales promotion

Compliance knowledge

Cost management

Job description

A leading restaurant company in Singapore is seeking a Restaurant Manager to oversee operations, sales, and customer service. Responsibilities include ensuring compliance with health and safety standards, managing staff training, and handling customer inquiries to ensure satisfaction. Ideal candidates should possess strong people management skills, a solid understanding of compliance regulations, and a passion for enhancing customer experiences.