Restaurant Operations Lead: Service, Quality & Team

MARTINO AGENCY; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A reputable restaurant management company in Singapore is seeking a dedicated Food Operations Manager to oversee daily operations. The ideal candidate has strong leadership skills, a solid background in the food and beverage industry, and a passion for delivering exceptional customer service. Responsibilities include managing staff, monitoring food quality, and ensuring compliance with safety regulations.

Qualifications

• Experience as a Food Operations Manager or related role.
• Strong leadership and team management skills.
• Excellent communication and knowledge of food safety regulations.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Manage and train restaurant staff to maintain high performance.
• Monitor food quality, presentation, and customer satisfaction.
• Ensure compliance with health and safety regulations.
• Handle inventory management and control costs effectively.
• Develop and implement operational policies and procedures.
• Address customer complaints and resolve issues promptly.
• Collaborate with kitchen and service teams to enhance efficiency.

Skills

Leadership skills

Customer service

Communication

Job description

A reputable restaurant management company in Singapore is seeking a dedicated Food Operations Manager to oversee daily operations. The ideal candidate has strong leadership skills, a solid background in the food and beverage industry, and a passion for delivering exceptional customer service. Responsibilities include managing staff, monitoring food quality, and ensuring compliance with safety regulations.