Restaurant Operations Lead - Guest Experience & Sales

FISH & CO. RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant chain in Singapore seeks a dedicated Floor Manager to ensure excellent guest experiences while managing daily operations. Responsibilities include supervising the service team, handling customer feedback, and maintaining high cleanliness and service standards. Ideal candidates will have over 2 years of relevant experience and strong management skills. Proficiency in MS Office is desired. Join us in delivering top-notch service in a vibrant environment.

Qualifications

• Minimum 2 years of relevant working experience in the related field.
• Management or supervisory experience is an added advantage.
• Ability to thrive in a fast-paced and highly energized working environment.

Responsibilities

• Manage floor operations for excellent guest experience.
• Train service and kitchen team to build sales.
• Handle customer complaints and feedback.

Skills

Management skills

Interpersonal skills

Fast-paced environment adaptability

Tools

MS Office

Job description

A leading restaurant chain in Singapore seeks a dedicated Floor Manager to ensure excellent guest experiences while managing daily operations. Responsibilities include supervising the service team, handling customer feedback, and maintaining high cleanliness and service standards. Ideal candidates will have over 2 years of relevant experience and strong management skills. Proficiency in MS Office is desired. Join us in delivering top-notch service in a vibrant environment.