Restaurant Operations Lead: Customer Experience & Growth

SGO TAS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality firm in Singapore is looking for a Restaurant Manager to oversee all aspects of operations including staff training, compliance, and customer service. The ideal candidate should have a Bachelor’s degree in Hospitality or Retail Management, proven managerial experience, and strong leadership and communication skills. This role will focus on enhancing operational efficiency and maximizing profits while maintaining a positive dining experience for customers.

Qualifications

• Bachelor's degree in hospitality or retail management required.
• Proven work experience as restaurant manager or hospitality manager.
• Strong leadership and communication skills necessary.

Responsibilities

• Maintain market awareness and develop innovative processes.
• Coordinate front and back operations for service delivery.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership

Communication

Customer Service

Financial Management

Education

Bachelor Degree in Hospitality / Retail Management

Job description

A leading hospitality firm in Singapore is looking for a Restaurant Manager to oversee all aspects of operations including staff training, compliance, and customer service. The ideal candidate should have a Bachelor’s degree in Hospitality or Retail Management, proven managerial experience, and strong leadership and communication skills. This role will focus on enhancing operational efficiency and maximizing profits while maintaining a positive dining experience for customers.