Restaurant Operations & Guest Experience Lead

JUS DELISH GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading restaurant group in Singapore is seeking an experienced manager to oversee daily operations. You will lead the team, uphold service standards, and ensure compliance with health and safety regulations. The role requires at least 3 years of managerial experience in the food and beverage industry and a strong skill set in communication and team management. Offer includes a positive work environment to enhance customer satisfaction and operational efficiency.

Qualifications

• Minimum 3 years of experience in a managerial position within a food and beverage outlet.
• Ability to maintain high standards of cleanliness and hygiene.
• Skilled in addressing customer complaints professionally.

Responsibilities

• Lead the team and uphold service standards.
• Ensure smooth day-to-day restaurant operations.
• Achieve sales targets and KPIs set by management.
• Promote a positive work environment.
• Ensure compliance with health and safety regulations.
• Estimate food and beverage costs.
• Send daily sales reports.
• Manage customer experience to ensure satisfaction.
• Find ways to improve operations.
• Enhance customer experience and satisfaction.
• Collaborate with kitchen team on supplies purchasing.

Skills

Strong communication skills

Interpersonal skills

Management skills

Team player

Initiative

Job description

A leading restaurant group in Singapore is seeking an experienced manager to oversee daily operations. You will lead the team, uphold service standards, and ensure compliance with health and safety regulations. The role requires at least 3 years of managerial experience in the food and beverage industry and a strong skill set in communication and team management. Offer includes a positive work environment to enhance customer satisfaction and operational efficiency.