Restaurant Operations Director: Lead Service & Profit

TIAN TIAN MANPOWER (PTE.) LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A restaurant management company in Singapore is seeking an experienced Operations Manager to oversee daily operations, ensuring smooth running and high-quality service. Candidates must have relevant qualifications in restaurant or hotel management, management experience in the industry, and strong leadership skills. This role offers the chance to shape customer experiences and improve service quality within the restaurant. Flexibility regarding public holidays and business demands is required.

Qualifications

• Relevant academic qualifications, preferably in Restaurant Management or Hotel Management.
• Management experience in restaurants or related industries.
• Excellent communication, coordination, and leadership skills.
• Passion for the restaurant industry and attention to detail.
• Ability to lead by example and inspire the team.

Responsibilities

• Oversee daily operations including staff scheduling and performance evaluations.
• Monitor and enhance customer service quality.
• Supervise food preparation to ensure quality standards.
• Manage restaurant costs and conduct profit assessments.
• Develop budgets and analyze financial data.
• Plan and implement promotional events.

Skills

Management experience in restaurants

Communication skills

Leadership skills

Problem-solving abilities

Customer service

Education

Degree in Restaurant Management or Hotel Management

Job description

A restaurant management company in Singapore is seeking an experienced Operations Manager to oversee daily operations, ensuring smooth running and high-quality service. Candidates must have relevant qualifications in restaurant or hotel management, management experience in the industry, and strong leadership skills. This role offers the chance to shape customer experiences and improve service quality within the restaurant. Flexibility regarding public holidays and business demands is required.