Restaurant Manager

JIU FU PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking a Restaurant Manager to oversee operational management, staff training, and customer relations. The successful candidate will develop operational plans, manage costs, and enhance service quality. Key responsibilities include maintaining hygiene standards, resolving staff conflicts, and organizing marketing campaigns. Strong stress management, communication, and data analysis skills are essential. This role offers an opportunity to work in a dynamic environment and make significant contributions to restaurant success.

Qualifications

• Proven experience in restaurant management or a similar role.
• Strong ability to manage finances, budgets, and operational costs.
• Excellent skills in staff recruitment, training, and team motivation.
• Excellent customer service skills to enhance customer satisfaction.
• Capability to organize marketing campaigns and build community relations.

Responsibilities

• Develop operational plans and adjust menus based on market trends.
• Schedule staff shifts and monitor inventory.
• Control operational costs effectively while ensuring profitability.
• Collect customer feedback for service improvement.
• Organize marketing campaigns to attract new customers.

Skills

Stress Management

Communication Skills

Data Analysis

Service Orientation

Marketing campaign organization

Job description

🍽 Restaurant Manager – Key Responsibilities and Competency Requirements

1⃣ Strategic and Operational Management

• Business Planning: Develop operational plans based on market trends and customer needs, adjusting menus and service strategies.
• Daily Operations: Schedule staff shifts, monitor inventory, and coordinate front-of-house and kitchen activities.
• Facility and Environment Maintenance: Inspect restaurant hygiene and equipment to ensure safety and compliance.

2⃣ Staff Management and Training

• Recruitment and Training: Select suitable employees, design training programs, and enhance service skills.
• Team Motivation: Maintain team morale through performance evaluations and incentive mechanisms.
• Conflict Resolution: Address staff disputes promptly and foster a positive work environment.

3⃣ Financial and Cost Control

• Budget Management: Control food, labor, and operational costs effectively.
• Financial Analysis: Review reports regularly to optimize profitability.
• Compliance: Ensure adherence to financial regulations and tax requirements.

4⃣ Customer Relations and Service Quality

• Customer Satisfaction: Collect feedback and continuously improve service and menu offerings.
• Complaint Handling: Resolve issues quickly to protect the restaurant’s reputation.
• Brand Maintenance: Enhance visibility through social media and promotional activities.

5⃣ Marketing and Brand Promotion

• Marketing Campaigns: Organize promotional events to attract new customers.
• Community Relations: Build strong connections with the local community to strengthen the restaurant’s image.

⚠ Key Challenges and Competency Requirements

• Strong Stress Management: The fast-paced nature of the food service industry requires quick responses to unexpected situations.
• Communication and Coordination Skills: Maintain effective communication among customers, staff, and suppliers.
• Data Analysis Skills: Use sales and customer data to refine business strategies.
• Service Orientation: Always prio