Restaurant Manager

ARYA'S CAFE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local cafe operator in Singapore is looking for an Operations Manager. You will oversee daily restaurant operations, ensuring service flow and high levels of customer satisfaction. Responsibilities include managing staff recruitment and supervision and maintaining financial control to maximize profitability. The ideal candidate should have strong leadership skills and experience in restaurant management. This role offers a dynamic environment focused on quality and compliance within the food service industry.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.
• Ensure smooth service flow and adherence to service standards.
• Recruit, train, schedule, and supervise restaurant staff.
• Motivate and lead the team to deliver exceptional customer service.
• Monitor sales, costs, and budgets to maximize profitability.

Job description

Operations Management

• Oversee daily restaurant operations, including opening and closing procedures
• Ensure smooth service flow and adherence to service standards
• Maintain cleanliness, hygiene, and safety standards in compliance with regulations

Staff Management

• Recruit, train, schedule, and supervise restaurant staff
• Motivate and lead the team to deliver exceptional customer service
• Conduct performance evaluations and handle staff issues professionally

Customer Service

• Ensure high levels of customer satisfaction
• Handle customer feedback, complaints, and special requests promptly
• Build positive relationships with regular and new customers

Financial & Inventory Control

• Monitor sales, costs, and budgets to maximize profitability
• Manage inventory, order supplies, and reduce waste
• Prepare reports on sales performance and operational efficiency

Quality & Compliance

• Ensure food and beverage quality meets restaurant standards
• Enforce health, safety, and food hygiene regulations
• Implement company policies and procedures consistently