RESTAURANT MANAGER

MARTINO AGENCY; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant management firm in Singapore is seeking an experienced Restaurant Manager to oversee daily operations and ensure excellent customer service. The role includes training staff, managing costs, and maintaining the restaurant’s reputation. The ideal candidate has extensive knowledge of food and beverage service and proven leadership abilities. Competitive compensation offered.

Qualifications

• Proven work experience as a Restaurant Manager.
• Extensive food and beverage knowledge.
• Strong leadership and motivational skills.

Responsibilities

• Coordinate daily restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Train new and current employees on proper customer service practices.

Skills

Leadership skills

Customer service experience

Knowledge of F&B

Job description

We are looking for a Restaurant Manager to lead our business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.

Responsibilities:

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Qualifications:

· Proven work experience as a Restaurant Manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· Proven customer service experience as a manager