Restaurant Manager

YECHUN XIAO JIANG NAN RESTAURANT GROUP PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant group in Singapore is seeking an experienced operations supervisor to ensure smooth daily operations and high-quality service. Responsibilities include training staff, handling guest complaints, and maintaining hygiene standards. The ideal candidate should have at least 3 years of experience and strong communication skills. This role offers an exciting opportunity to contribute to the restaurant's growth plans.

Qualifications

• Minimum of 3 years of related experience.
• A true team player who values collaboration.
• Strong willingness to learn and display integrity.

Responsibilities

• Ensure daily operations run smoothly and maintain service quality.
• Respond to and resolve guest complaints to ensure satisfaction.
• Train new employees and provide ongoing coaching.

Skills

Strong communication skills

Team player

Positive attitude

Proactive approach

Job description

Key Responsibilities

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.