Restaurant Manager

MASTERPIECE NETWORK MARKETING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food service company in Singapore is seeking a skilled manager to oversee daily operations, maintain high customer service standards, and handle budget management. The ideal candidate will have 2-5 years of relevant experience, exceptional leadership skills, and proficiency with POS systems. This role requires strong communication abilities and the flexibility to work various hours, including nights and weekends. Join us to contribute to the success of our dynamic team.

Qualifications

• 2-5 years of experience in the food service industry with supervisory/management experience.
• Strong financial management skills including budgeting and cost control.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Oversee daily operations to ensure smooth service.
• Control costs and manage budgets effectively.
• Manage customer service, handle inquiries, and resolve complaints.
• Ensure compliance with health and safety standards.
• Implement marketing and promotional plans.

Skills

Leadership

Customer service

Problem-solving

Communication

Multitasking

Education

Degree in Business Management or Hospitality Management

Tools

POS systems

Restaurant management software

Microsoft Office

Job description

Job Description

• Overseeing daily operations to ensure smooth service.
• Controlling costs and managing budgets.
• Manage customer service, handle inquiries, and resolvecomplaints.
• Ensuring compliance with health, safety and sanitationstandards.
• Implement and contribute to marketing and promotionalplans.
• Managing staff schedules, training, hiring andperformance.
• Conduct performance reviews and provide feedback.
• Resolve employee conflicts.
• Perform inventory audits and maintain stock levels.
• Order food, beverages, and other supplies fromvendors.
• Plan and manage menu.

Requirements

• 2-5 years in food service industry, with supervisory/management experience.
• Degree in Business Management; hospitality managementpreferred.
• Strong leadership, motivating, training, and managingstaff, setting goals, delegating.
• Strong customer service, handling complaints, ensuringhigh satisfaction.
• Good communication, excellent verbal, written andinterpersonal skills.
• Problem-Solving, ability in resolving issues calmlyand effectively.
• Ability in managing priorities, multitasking,attention to detail.
• Acute financial management skills, budgeting, costcontrol, inventory and financial reporting.
• Able to work flexible hours (nights, weekends,holidays).
• Proficiency with POS (Point of Sale) systems.
• Familiarity with restaurant management/schedulingsoftware.
• Basic computer literacy (MS Office, email).