Restaurant Manager

DREAM TALENTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant management firm in Singapore is seeking a seasoned professional to oversee restaurant operations. The successful candidate will be responsible for managing profit & loss, ensuring high customer satisfaction, and leading a team in the Food & Beverage industry. The role requires at least 6 years of management experience, strong leadership abilities, and excellent communication skills. This position offers a dynamic work environment with opportunities for career growth.

Qualifications

• Minimum of 6 years of management experience in the Food & Beverage industry.
• Excellent communication & interpersonal skills.
• Ability to manage and inspire service staff.

Responsibilities

• Manage the profit & loss of the restaurant.
• Oversee daily operations and maintain performance.
• Resolve service failures tactfully and efficiently.

Skills

Leadership skills

Communication skills

Organisational skills

Job description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implementing appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximise profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis, including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failures with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organisation’s service culture and maximise customer satisfaction
• Control labour through effective manpower scheduling and monitor leaves of staff
• Actively involved in the hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and proposing to management on the course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilisation of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years of management experience in the Food & Beverage industry
• Possess sound leadership qualities and the ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organisational and management skills; able to lead and inspire staff