RESTAUARNT MANAGER

GAYATRI PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A restaurant company in Singapore is looking for a management professional to oversee daily operations. Key responsibilities include ensuring compliance with health and safety standards, managing customer satisfaction, and training staff on best practices. The candidate should have experience in food and beverage cost estimation and inventory management to enhance operational efficiency and customer service quality.

Qualifications

• Strong knowledge of health, safety, food handling, and hygiene standards.
• Excellent customer service and complaint resolution skills.
• Experience in inventory management and cost estimation.

Responsibilities

• Oversee restaurant operations ensuring compliance with standards.
• Ensure customer satisfaction and handle complaints.
• Train new employees on customer service practices.

Job description

Duties and Responsibilities

• To ensure the restaurant operation (opening, closing and service) is operated in line with procedures, present to regularly open up and close up the restaurant at all times.
• Oversees restaurant operation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the Director.
• Train new and current employees on proper customer service practices.
• Performs other duties as assigned.