Job Summary
MNC JOBS INFO is seeking a highly organized and proactive Remote Workforce Scheduling Specialist to join our dynamic team. In this role, you will be responsible for managing, coordinating, and optimizing workforce schedules to ensure operational efficiency and timely service delivery. This is a fully remote position, ideal for candidates who excel at multitasking, thrive in a structured environment, and possess a keen eye for detail.
Key Responsibilities
- Develop, maintain, and optimize workforce schedules for multiple teams to meet operational requirements.
- Monitor staffing levels and adjust schedules to accommodate peak periods, absences, or other fluctuations.
- Collaborate with department managers to understand scheduling needs and forecast workload demands.
- Maintain accurate records of employee availability, shifts, and time‑off requests.
- Ensure compliance with company policies, labor laws, and contractual obligations regarding working hours.
- Generate regular reports on workforce utilization, attendance trends, and schedule adherence.
- Act as the first point of contact for schedule‑related queries and provide timely solutions.
- Continuously evaluate scheduling processes and propose improvements to enhance efficiency.
Required Skills and Qualifications
- Bachelors degree in Business Administration, Human Resources, or a related field.
- Strong knowledge of workforce management tools, scheduling software, and Excel.
- Excellent organizational, time management, and analytical skills.
- Ability to multitask and prioritize in a fast‑paced remote environment.
- Exceptional communication and interpersonal skills.
- Strong attention to detail and accuracy in planning and reporting.
- Understanding of labor laws and compliance requirements in Singapore is a plus.
Experience
- Minimum of 2–4 years of experience in workforce scheduling, planning, or resource management.
- Experience in a remote or distributed work environment is highly desirable.
- Proven track record of successfully managing complex schedules for large teams.
Working Hours
- Full-time, Monday to Friday.
- Flexible working hours with potential for occasional shifts based on operational requirements.
- Fully remote setup, allowing work from home with a reliable internet connection.
Knowledge, Skills, and Abilities
- Strong problem-solving and decision‑making capabilities.
- Proficiency in workforce management systems and data analysis tools.
- Ability to work independently and maintain accountability in a remote setting.
- Excellent collaboration skills to liaise with multiple teams across different time zones.
- Adaptable, proactive, and able to handle schedule conflicts efficiently.
Benefits
- Competitive salary package.
<>Work from home with flexible scheduling options.- time off and leave benefits.
- Health and wellness support programs.
- Opportunities for career growth and professional development.
Why Join
At MNC JOBS INFO, we value our people and their contributions to operational excellence. Joining our team means working in a forward‑thinking environment, embracing innovation, and enjoying the flexibility of a fully remote role. You will have the opportunity to make a tangible impact on workforce efficiency and company performance while growing your career in a supportive and dynamic team.
How to Apply
Interested candidates are invited to submit their CV along with a cover letter highlighting their relevant experience and skills to us. Please include Remote Workforce Scheduling Specialist – Singapore in the subject line. Shortlisted candidates will be contacted for an interview.