Remote ESG Client Success Associate: Onboarding & Reporting

ESGpedia; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A leading ESG data and technology company in Singapore is seeking a Client Success Associate to help clients maximize their use of the ESG platform. This role involves onboarding new clients, delivering training sessions, and assisting with ESG report preparation. Ideal candidates are client-oriented, have experience in sustainability reporting, and possess strong communication skills. The position also offers opportunities for personal and professional growth in a flexible work environment.

Benefits

Flexible work environment

Opportunities for personal growth

Collaborative work culture

Qualifications

• 1-3 years of experience supporting sustainability reporting or carbon accounting in client-facing roles.
• Hands-on experience preparing ESG disclosures or reports using established standards.
• Basic knowledge of carbon emissions accounting (Scope 1, 2, 3).

Responsibilities

• Lead onboarding for new clients, including account setup and training.
• Deliver training sessions on ESGpedia features and workflows.
• Monitor client usage and proactively reach out to encourage engagement.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Proficiency in Microsoft Excel

Proficiency in PowerPoint

Education

Bachelor’s degree in Business, Sustainability, Environmental Science, Engineering, or a related discipline

Tools

ESG reporting frameworks (GRI, ISSB, GHG Protocol)

Job description

A leading ESG data and technology company in Singapore is seeking a Client Success Associate to help clients maximize their use of the ESG platform. This role involves onboarding new clients, delivering training sessions, and assisting with ESG report preparation. Ideal candidates are client-oriented, have experience in sustainability reporting, and possess strong communication skills. The position also offers opportunities for personal and professional growth in a flexible work environment.