Remote CRM Coordinator - Singapore | No Degree Needed

Mashreq Bank; Singapore; Remote; SGD 45,000 - 60,000; Full time

Job summary

A leading financial institution is seeking a highly motivated Remote CRM Coordinator in Singapore. This role involves managing CRM systems and optimizing customer engagement without requiring a formal degree. Ideal candidates are proactive communicators with strong organizational skills. The position is fully remote, offering flexible hours and competitive benefits including performance incentives, professional development, and a supportive team environment.

Benefits

Competitive salary

Fully remote role

Professional development opportunities

Supportive team environment

Access to digital tools

Qualifications

• Strong familiarity with CRM platforms (e.g., Salesforce, HubSpot).
• Excellent organizational and multitasking skills.
• High attention to detail and accuracy in data management.

Responsibilities

• Manage and maintain the CRM database for data integrity.
• Track and analyze customer interactions.
• Coordinate with teams to streamline CRM workflows.

Skills

Familiarity with CRM platforms

Organizational skills

Attention to detail

Written and verbal communication skills in English

Self-motivation

Proficiency in Microsoft Office or Google Workspace

Adaptability to new tools

Job description

Job Summary

We are seeking a highly motivated and detail-oriented Remote CRM Coordinator to join our dynamic team in Singapore. This role offers the opportunity to work fully remotely while playing a key part in managing and optimizing our customer relationship management systems. The ideal candidate is a proactive communicator, comfortable working in a fast-paced digital environment, and driven to enhance customer engagement and data accuracy. No formal degree is required; your skills, initiative, and experience will be valued above all.

Key Responsibilities

• Manage, update, and maintain the CRM database to ensure data integrity and accuracy.

• Track and analyze customer interactions and behavior to support business strategies.

• Coordinate with marketing, sales, and support teams to streamline workflows within the CRM system.

• Generate regular reports and insights to guide decision-making and optimize customer engagement.

• Assist in the setup and implementation of CRM campaigns, automations, and workflows.

• Troubleshoot CRM-related issues and provide solutions or escalate when necessary.

• Support onboarding and training of team members on CRM tools and best practices.

Required Skills and Qualifications

• Strong familiarity with CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar).

• Excellent organizational and multitasking skills.

• High attention to detail and accuracy in data management.

• Strong written and verbal communication skills in English.

• Self-motivated and able to work independently with minimal supervision.

• Proficiency in Microsoft Office Suite or Google Workspace.

• Ability to quickly learn new software and digital tools.

Experience

• Previous experience in CRM coordination, data management, or customer support is preferred but not mandatory.

• Experience in a remote work environment is a plus.

Working Hours

• Full-time remote position with flexible working hours.

• Availability to coordinate with teams in Singapore business hours is preferred.

Knowledge, Skills, and Abilities

• Strong analytical and problem-solving abilities.

• Ability to interpret CRM data to drive actionable insights.

• Excellent time management and prioritization skills.

• Tech-savvy, comfortable navigating various digital tools and platforms.

• Strong interpersonal skills to collaborate effectively with remote teams.

Benefits

• Competitive salary and performance-based incentives.

• Fully remote role, offering flexibility and work-life balance.

• Professional development opportunities and training programs.

• Dynamic and supportive team environment.

• Access to modern digital tools and resources.

Why Join Us

• Be part of a growing, innovative company that values skill and initiative over formal degrees.

• Work from the comfort of your home while contributing meaningfully to business success.

• Opportunities for growth, mentorship, and expanding your professional skill set.

• Inclusive, collaborative, and forward-thinking work culture.

How to Apply

Interested candidates are invited to submit their CV and a brief cover letter highlighting relevant experience and skills to us. Please include Remote CRM Coordinator – Singapore in the subject line. Shortlisted candidates will be contacted for a virtual interview.