REGIONAL SALES MANAGER

NEWAY VALVE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading valve and actuator company in Singapore is seeking an experienced Sales Support Engineer to manage teams and handle sales inquiries. The role requires 5-10 years of experience, strong communication skills, and the ability to provide technical support to customers. Candidates should be proficient in Microsoft software and ERP systems and willing to travel 50% of the time. A degree in Mechanical Engineering or Business Management is required. This position offers the opportunity to develop valuable customer relationships and work collaboratively with teams.

Qualifications

• 5-10 years of sales engineering experience, preferably in valves, actuators, and oil & gas.
• Proficient in English, both spoken and written.
• Open to travel 50% of the time.

Responsibilities

• Lead and manage Sales Support Engineer teams.
• Handle sales inquiries and prepare quotations promptly.
• Provide technical support to customers.
• Process and manage sales orders from HQ.
• Coordinate with HQ and customers on delivery and payment issues.

Skills

Sales engineering experience

Excellent communication skills

Team leadership

Strategic planning

Presentation skills

Technical support

Customer relationship management

Education

Degree in Mechanical Engineering or Business Management

Tools

Microsoft software

ERP System

Job description

• Lead and manage Sales Support Engineer teams.
• Handles sales enquiries and prepare quotations to distributors/customers in the timely manner.
• Work closely with the outdoor Sales Team and provide technical support to customers.
• Process sales orders to HQ, and manage the orders from sales orders to delivery.
• Keep track of order status, update distributors & customers on order, delivery status.
• Coordinate with HQ, liaise with distributors and customers on delivery shipment, payment issues, collection of payment.
• Liaise with factory on documentation requirements for customers.
• Liaise and resolve any sales issue with respective customers.
• Track quotes and provide weekly / monthly updates to Management.
• Develop and maintain good customer business relationship.
• Other ad-hoc duties as specified from time to time.

Qualifications/Requirement:

• Degree in Mechanical Engineering or Business management degree with relevant working experience.
• At least 5-10 years of sales engineering experience preferably with valves, actuator and oil & gas industry.
• Excellent communications and coordination skills and a motivated team player with clear leadership, strategic planning and execution skills.
• Proficient with computers, Microsoft software and ERP System.
• Good communication skill, presentation skills and able to liaise with factory.
• Candidate should be open to travel 50% plus of time.
• Fluent in English both in speaking and writing.