Receptionist [ Customer Service Officer / Admin / East ] 7094

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading education center in Singapore is seeking a dedicated professional to provide customer service and administrative support. Responsibilities include attending to inquiries from potential customers, managing student registrations, and assisting teachers with administrative tasks. The ideal candidate should be well-organized and possess excellent communication skills. This full-time role is based in Marina Parade / Tampines and offers a salary range of $2200 - $2800. Join us in fostering a supportive educational environment.

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages, and emails promptly and professionally.
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents.
• Support teachers in photocopying and preparing of materials and resources.

Job description

• Location: Marina Parade / Tampines
• Working days; 5 days work week (rotating weekend & weekdays)
• Salary: $2200 - $2800
• Industry: Enrichment Center / Tuition Center
• Full time

Job Duties

Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking