Receptionist

JHL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a Receptionist to warmly greet customers, manage appointments, and ensure a positive experience. Candidates must be fluent in Mandarin and English and possess excellent communication and interpersonal skills. The role includes processing payments, maintaining the reception area, and assisting with administrative tasks. Join us to provide exceptional service in a fast-paced environment.

Qualifications

• Fluent in Mandarin and English to communicate with Chinese-speaking customers.
• Proficient with office software and basic computer skills.
• Strong commitment to customer satisfaction.

Responsibilities

• Greet and welcome customers and visitors to the clinic.
• Manage customer appointments using the booking system.
• Register new customers and update existing information.
• Answer phone calls and respond to inquiries.
• Process payments for services and products.
• Maintain a tidy reception area.
• Assist with general administrative tasks.
• Provide excellent customer service for a positive experience.

Skills

Excellent communication skills

Interpersonal skills

Basic computer skills

Ability to multi-task

Positive attitude

Job description

Responsibilities

• Warmly greet and welcome customers and visitors to the clinic.
• Manage customers appointments, including scheduling, rescheduling, and cancellations, using our booking system.
• Register new customers and update existing customers information accurately.
• Answer phone calls, respond to inquiries.
• Process payments for services and products.
• Maintain a tidy and organized reception area.
• Assist with general administrative tasks as needed to ensure smooth outlets operations.
• Provide excellent customer service and ensure a positive experience for all customers.

Requirements

• Mandarin / English excellent communication and interpersonal skills , to effectively communicate with Chinese-speaking customers.
• Proficient in basic computer skills and office software.
• Able to multi-task and work efficiently in a fast-paced environment.
• A positive attitude and a strong commitment to customers satisfaction.