R0406865 - Private Bank – Client Service Executive, EAM - AVP

DEUTSCHE BANK AKTIENGESELLSCHAFT; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Client Service Executive to support Private Bankers in delivering exceptional service to high-net-worth clients. The ideal candidate will have 5-8 years of relevant experience in Private Banking, strong multitasking abilities, and a meticulous approach to detail. This role requires fluency in English and the ability to thrive in a fast-paced environment.

Benefits

Flexible working arrangements

Continuous learning opportunities

Tailored flexible benefits

Coaching and expert support

Qualifications

• 5-8 years of relevant experience as Client Service Executive or Assistant Relationship Manager.
• Experience in Private Banking or Wealth Management is mandatory.
• Self-motivated and goal-oriented in a fast-paced environment.

Responsibilities

• Support Private Bankers to achieve client retention.
• Manage meetings and arrangements related to client interactions.
• Initiate and monitor client instructions and payments.

Skills

Client Service

Private Banking

Team Player

Attention to Detail

Multitasking

English (Fluent)

Education

Local Licenses (CACS Paper 1 and 2)

Job description

Overview

Deutsche Banks Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, including wealth planning across generations and international borders, asset management with individual risk management, loans and deposits.

The business is looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all-round operational support. The role will sit in a centralized team reporting to a local manager.

You can expect

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. Thats why we are committed to providing an environment with your development and wellbeing at its center.

Responsibilities

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage meetings and all arrangements related to the meeting.
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience

• At least 5-8 years of relevant Client Service Executive or Assistant Relationship Manager experience for AVP level.
• Working experience from Private Banking or Wealth Management business is a must.
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How well support you

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. We also celebrate diversity and strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. We welcome applications from all people and promote a positive, fair and inclusive work environment.