Quality Controller

LS 2 MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A management company in Singapore is seeking a quality assurance officer to drive innovation in service delivery and ensure compliance with operational standards. The ideal candidate should have at least 2 years of relevant experience, strong communication skills, and the ability to handle hands-on tasks. The position requires routine inspections and audits, as well as managing quality KPIs. Working hours are Monday to Friday, 8.00am to 6.00pm.

Qualifications

• Minimum 2 years of experience in a similar capacity.
• Good communication and organisational skills are essential.
• Hands-on physical work is required.

Responsibilities

• Drive innovation in service delivery using emerging trends and technologies.
• Ensure compliance with operational standards through inspections and audits.
• Record audit observations and prepare summary reports.

Skills

Communication skills

Organisational skills

Basic computer skills

Report writing skills

Time management

Planning skills

Job description

Responsibilities and Duties

• Drive innovation in service delivery by identifying and implementing emerging trends, tools, and technologies to support operations
• Ensure the updates of new quality standards, procedures, and service initiatives, are aligned with organisational objectives
• Conduct routine inspections and audits to ensure compliance with operational standards, regulatory requirements, and safety protocols
• Record audit observations and prepare a summary report for review
• Analyse audit and inspection results, address non‑compliance and provide actionable recommendations for improvement
• Follow up on audit findings and gaps identified, giving recommendations to ensure consistent assessment standards
• Ensure all quality management standards are aligned with regulatory requirements, safety protocols and industry best practices
• Oversee the coordination of internal and external audits related to ISO certifications
• Governance of all quality control training and operational manuals to ensure consistency across all shifts
• Use electronic cleaning audit system, device, and forms
• Ensure quality KPI’s are achieved and maintained
• Ensure proper grooming standards are adhered to
• Create checklist detailing specific tasks and assigning a score to each to track performance and identify areas for improvement
• Handle any ad‑hoc assignments

Job Requirements

• Minimum 2 years of experience in a similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills
• Good time management and planning skills
• Hands‑on physical work required

Other Requirements

• Working Hours: 8.00am to 6.00pm (Mon – Fri)
• Work Location: East (Must be able to work in the East)

Join us at our upcoming Skills and Career Fair @ Hong Lim Complex

Event Details:
Date: 17 December 2025
Time: 10AM - 4PM
Venue: Hong Lim Complex
Singaporean and PR only.