Quality Control Associate, AWM Operations

JPMorganChase; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global financial services firm in Singapore is seeking a Quality Control Associate to support client onboarding and ensure compliance with KYC and AML requirements. The role involves reviewing client documentation, analyzing risks, and collaborating with compliance teams. Ideal candidates will have a Bachelor’s degree, at least 3 years of experience in risk management, and proficiency in Mandarin. The position offers a dynamic environment focused on quality and detail, serving high-net-worth clients across Asia.

Qualifications

• Minimum 3 years of experience in private banking risk management, audit, or compliance.
• Background in internal or regulatory audit with KYC/AML specialization.
• Ability to handle escalations and drive resolutions.

Responsibilities

• Review and analyze client KYC information for AML risk.
• Validate source of wealth corroboration.
• Analyze complex account opening situations.
• Ensure compliance with regulatory requirements.

Skills

KYC/AML compliance

Risk management

Regulatory audit

Multitasking

Detail-oriented

Mandarin proficiency

Education

Bachelor's Degree in Business Administration, Finance, Accounting

Job description

Join our Quality Control team and support all aspects of Client Onboarding to include the fulfilment of Anti Money Laundering (AML and Know Your Client (KYC) requirements for the Wealth Management division of the firm's Asset and Wealth Management (AWM) business.

As a Quality Control Associate within the Assets & Wealth Management (AWM) Operations team, you will ensure all client KYC records are compliant with regulatory standards, and ensure high quality and timely completion of due diligence requirements for new and renewing client relationships. You will make independent recommendations regarding AML risk and escalations, acting as the first line of defense. You will collaborate with compliance and control functions, participate in KYC/AML forums, and support regulatory audits. You will also contribute to team knowledge sharing and training initiatives.

Job Responsibilities

• Review and analyze client KYC information to assess AML and reputation risk during onboarding and periodic reviews
• Validate source of wealth corroboration in line with firm guidelines
• Analyze complex account opening situations to identify potential issues
• Review client documentation to ensure compliance with regulatory requirements
• Coordinate with compliance and control functions on regulatory audits, requests, and initiatives
• Represent the team and participate in KYC/AML discussions, committees, and forums
• Share information, knowledge, and expertise with peers and team members
• Conduct periodic training and awareness sessions for new hires and staff

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree in Business Administration, Finance, Accounting, or equivalent
• Minimum 3 years of experience in private banking risk management, audit, or compliance, with a focus on KYC/AML
• Background in internal or regulatory audit with KYC/AML specialization
• Broad knowledge of rules and regulations for Asia jurisdictions with a focus on KYC/AML
• Strong understanding of wealth management business
• Ability to work in a fast-paced, multitasking environment
• Detail-oriented with the ability to identify and analyze issues holistically and independently
• Proven ability to handle escalations and drive resolutions
• Proficiency in written and verbal Mandarin as the role requires requires communications with stakeholders in China and interpretation of local documentations

Preferred Qualifications, Capabilities, and Skills

• Broad knowledge of rules and regulations for Asia jurisdictions, especially Hong Kong and Singapore, with a focus on KYC/AML

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.