Quality Assurance Lead Asia Pacific

TACO BELL RESTAURANTS ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading fast-food company is seeking a Quality Assurance Lead for the APAC region to establish and execute food safety and quality standards across diverse markets. The successful candidate will collaborate with Franchise Partners and cross-functional teams, ensuring compliance with safety regulations while driving improvements in food quality. Experience in quality assurance in the food industry is essential for this role based in Singapore.

Qualifications

• Proven experience in quality assurance and food safety management.
• Strong knowledge of regulatory compliance in the food industry.
• Ability to build relationships with cross-functional teams and stakeholders.

Responsibilities

• Develop and execute quality assurance strategy in APAC region.
• Lead food safety and quality programs across APAC.
• Manage supplier quality performance and compliance.

Skills

Strategic thinking

Leadership

Food safety knowledge

Relationship building

Education

Bachelor’s degree in Food Science or related field

Job description

About the Role:

The Quality Assurance Lead, APAC will pave the future of Taco Bell’s Quality Assurance strategy across our Asia Pacific (APAC) region. This person is responsible for ensuring that all Taco Bell restaurants, suppliers, and products across the Asia Pacific region consistently meet the brand’s standards of food safety, quality, and regulatory compliance. The role partners closely with our Franchise Partners and cross functions including Food Innovation, Supply Chain, Operations, and external suppliers to safeguard the brand, deliver on customer expectations, and support business growth in diverse APAC markets.

The Day to Day:

• Strategy & Leadership
  • Develop and execute Taco Bell’s APAC QA strategy aligned with Yum! Brands’ global vision.
  • Set and monitor QA KPIs across all APAC markets to ensure consistent food quality delivery.
  • Influence franchise leadership and QA teams on governance and capability building.
  • Provide QA insights to support business growth, market entry, and innovation initiatives in APAC.
  • Build strong relationships with suppliers and regulatory bodies to ensure proactive quality governance.
• Food Safety & Quality Assurance
  • Lead the development, implementation, and monitoring of food safety and quality programs across APAC markets.
  • Ensure compliance with Yum! Brands global food safety standards and local regulatory requirements.
  • Conduct risk assessments, audits, and inspections of suppliers, distributors, and restaurants to verify compliance.
  • Drive continuous improvement in product quality, safety, and consistency.
• Supplier & Product Quality Management
  • Partner with R&D and Supply Chain to qualify new suppliers and manufacturing facilities.
  • Establish and monitor product specifications and quality standards for raw materials, packaging, and finished products.
  • Manage supplier quality performance, addressing deviations and implementing corrective actions when required.
  • Support commercialization of new products by ensuring quality and food safety standards are embedded at launch.
• Restaurant Quality Management
  • Execute Yum! Restaurant Food Safety Compliance Standards across system to manage restaurant food safety compliance and performance.
  • Collaborate with Operations and Training teams to provide QA guidance and training at restaurant level.
  • Act as the key QA contact point for regulatory agencies and local market teams.
  • Develop and deliver training programs on food safety, HACCP, and quality standards to internal and external stakeholders.
• Food Safety Crisis & Incident Management
  • Lead investigations and root cause analysis of food safety or quality incidents, including 24/7 availability for crisis and escalations
  • Implement preventive measures and corrective actions to protect the brand and consumer trust.