Quality Assurance Engineer (Customer Support)

Vision Manpower Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manpower solutions provider in Singapore is seeking a Quality Engineer to handle customer quality issues and improve processes. The ideal candidate should hold a degree in Chemical/Mechanical Engineering or related fields, possess bilingual skills, and have experience in the semiconductor industry. Knowledge of statistical tools like DOE and JMP is advantageous. This role requires a self-motivated team player willing to travel and handle audit requirements. Working hours are Monday to Friday, 8 AM to 5:30 PM.

Qualifications

• Must have a degree in a relevant engineering field.
• Experience in the semiconductor industry is a plus.
• Self-motivated and result-oriented team player.

Responsibilities

• Handle customer quality issues and process improvements.
• Liaise with departments on quality-related matters.
• Conduct process optimization and audits as required.

Skills

Analytical skills

Problem solving

Bilingual

Team player

Education

Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent

Tools

Statistical software (DOE, JMP)

QC tools (FMEA, SPC, 8D format writing)

Job description

Responsibilities

• Responsible for handling customer quality issues and continuous improvement activities of the Company products and processes.
• Liaise with process department on quality related issues to follow-up on effective corrective/preventive actions.
• Required to carry out activities such as process optimization, benchmarking, etc through various statistical tools and software.
• Handle external body audit in accordance to TS & ISO requirement.

Requirements

• Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent.
• Must be bi-lingual.
• Relevant experience from the semiconductor industry in servicing customer in quality related issues is a plus.
• Knowledge of statistical software such as DOE & JMP and QC tools (FMEA, SPC and 8D format report writing) will be an added advantage.
• Statistically inclined with good analytical & problem solving skills;
• Self-motivated, resourceful, action-focused and result-oriented team player.
• Familiar with IATF16949 requirement is a plus.
• Willing to travel overseas.
• Willing to work overtime when needed and travel overseas and on short notice (on average 2-3 x per month).

Working: Mon to Fri (8am – 5.30pm)