Public Relation Officer (LTA) @Changi Airport

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Public Relation Officer based in Changi Airport. This role requires resolving conflicts and building relationships with stakeholders such as LTA and CAG. The ideal candidate will have 5 years of experience in public relations and a bachelor’s degree in a relevant field. Strong people skills are essential for success in this position, which offers a competitive salary and benefits.

Qualifications

• 5 years of experience as a Senior Public Relation Officer for LTA Projects.
• Strong ability to build positive relationships with various stakeholders.

Responsibilities

• Handle and resolve conflicts, enquiries, feedback, and complaints.
• Maintain positive relations among organisations, stakeholders, and the public.
• Plan and launch public relations programmes.
• Production of communication materials related to public relations.
• Maintain records of public relation cases.
• Initiate public relations engagement and outreach activities.
• Interface with stakeholders on visual designs.
• Serve as secretary for meetings and submit minutes.
• Support and handle administrative works.
• Manning of 24-hour Project Hotline.
• Build relationships with Changi Airport Group.

Skills

Client facing skills

People orientation

Conflict resolution

Education

Bachelor’s degree in Public Relations or Communications

Job description

Senior Public Relation Officer_UP till $4,500 + VB

• Working Location: Changi Airport
• Working Days/Timings: Monday to Friday, 8.30am to 5.30pm and Saturday, 8.30am to 12.30pm

Responsibilities

• Handles and resolves conflicts, enquiries, feedback and complaints from client, consultants, building management, public, CAG, NEA and various stakeholders through e-mails and phone calls pertaining to the project.
• Maintains good support and positive relations among organisations, stakeholders and the public.
• Planning and launching of public relations programme
• Responsible for the production of all communication materials related to the public relations effort
• Maintains proper record of all public relation cases, correspondences and communication materials.
• Proactively initiate and take charge all public relations engagement and outreach activities, such as face-to-face dialogue sessions, exhibitions, roadshows etc
• Interface with the LTA, CAG, PTO and all relevant stakeholders on the design of visuals on the hoardings at stations.
• Serve as secretary to meetings/dialogue sessions and briefings to the stakeholders etc. and submit a minutes of meeting after each session.
• Supports and handles administrative works.
• Manning of 24-hour Project Hotline
• Build and maintain strong relationships with Changi Airport Group
• Other ad hoc duties as per assigned.

Requirements

• 5 years of Senior Public Relation Officer working experience for LTA Projects
• Bachelor’s degree in Public Relations, Communications, or a related field.
• Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority (LTA, CAG, PUB, NEA and stakeholders).