Project Coordinator – O365 Purview DLP Deployment

APAR TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology service provider in Singapore is seeking a candidate for a 6-month role focused on managing user communications and deployment coordination for complex projects. Responsibilities include acting as the primary contact for users, gathering requirements, providing training, and ensuring clear documentation. The ideal candidate is expected to have strong communication skills and experience with project management tools like Jira. Proficiency in Data Loss Protection methodology is also required.

Qualifications

• Proven ability to manage user communications and collect feedback from diverse business groups.
• Strong experience in schedule tracking and deployment coordination for complex projects.
• Familiarity with Outlook email encryption.

Responsibilities

• Act as the primary contact for pilot users across Business Units/Service Units (BU/SU).
• Collaborate with BU/SU users to capture business workflows and requirements.
• Review, document, and track exception requests.
• Provide guidance and training to users on Outlook email encryption.
• Design and implement surveys to capture user feedback.
• Support deployment activities between teams.
• Maintain clear records of requirements and feedback.

Skills

Strong communication skills

Project management tools proficiency

Understanding of DLP methodology

Schedule tracking

User feedback management

Tools

Jira

Job description

Duration: 6 Months (Extendable)
Location: Singapore

Key Requirements

• Proven ability to manage user communications and collect feedback from diverse business groups.
• Strong experience in schedule tracking and deployment coordination for complex projects.
• Understanding of Data Loss Protection (DLP) methodology and O365 Purview DLP.
• Familiarity with Outlook email encryption.
• Proficiency in project management tools (e.g., Jira).
• Strong written and verbal communication skills.

Responsibilities

1. User Communication & Support
   Act as the primary contact for pilot users across Business Units/Service Units (BU/SU).
   Deliver updates on deployment timelines, progress, and expectations.
   Address queries and ensure clear two-way communication.
2. Business Use Case & Requirement Gathering
   Collaborate with BU/SU users to capture business workflows and requirements.
   Align Purview DLP and O365 email encryption solutions with operational needs.
3. Exception Request Management
   Review, document, and track exception requests.
   Coordinate with stakeholders for approvals and ensure timely communication of outcomes.
4. Training & Guidance
   Provide guidance and training to Line of Business Technology (LOBT) users on Outlook email encryption.
   Develop training materials and organise sessions for smooth adoption.
5. Feedback Collection & Analysis
   Design and implement surveys, forms, or interviews to capture user feedback.
   Consolidate insights to refine deployment strategies and improve user experience.
6. Deployment Coordination
   Support deployment activities between FR and ISS teams.
   Ensure alignment with business priorities and minimal disruption.
7. Documentation & Reporting
   Maintain clear records of requirements, exception logs, training sessions, and feedback reports.
   Prepare deployment schedules and status updates for management review.

Deliverables

• Communication updates and progress reports.
• Documented business workflows and requirements.
• Exception request logs and status reports.
• Training guides and session records.
• Compiled user feedback reports.
• Deployment schedules and tracking documentation.

EA License: R1873481

Company EA License: 11C4879