Project Analyst - Network (Cluster Office)

SYNAPXE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A networking solutions company is looking for a Project Analyst in Singapore to support the deployment and operations of network infrastructure. Responsibilities include managing project planning and execution, optimizing network performance, monitoring security, and resolving incidents. Candidates should have a Bachelor's degree in Computer Engineering, with 2-3 years of relevant project management experience and good technical knowledge in network operations. Relevant certifications are advantageous.

Qualifications

• 2-3 years of experience in project management specifically for network-related projects.
• Good technical knowledge and some hands-on experience with network operations support.
• Advantages for certifications like ITIL, CCNA or equivalent, and PMP, CITPM.

Responsibilities

• Support the deployment and operations of network infrastructure.
• Manage project planning, scope, time, quality, and risk.
• Monitor and optimize network performance and utilization.
• Document network activities and incidents as per policies.
• Conduct maintenance, patches, and upgrades for the network.

Skills

Network operations support

Stakeholder management

Analytical skills

Project management

Education

Bachelor in Computer Engineering or equivalent

Tools

Network monitoring tools

Software Defined Network (SDN)

Job description

Position Summary

The Project Analyst is responsible for supporting the deployment and operations of network infrastructure. He/She assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. Monitors and configures network components to ensure security, and resolves network incidents. Ensure that network activities are documented appropriately and in compliance with the required procedures and standards. Familiar with core networking technologies and trends, network standards and network routing protocols. May be required to work on a rotational on-call or shift basis.

Roles & Responsibilities

Project Management

• Project Management Planning
• Project Scope Mgt & Change Control
• Project Time Management
• Project Quality & Test Management
• Project Risk Management
• Project Stakeholder Management

Configure & Administer Networks

• Update network diagrams and documentation for design and planning of network communication systems
• Determine impact of network requirements on existing architecture, work processes and systems
• Draft technical documents for processes, technology and devices
• Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
• Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
• Participate in technical design reviews of applicable solutions

Optimise Network Utilisation & Performance

• Consolidate network data based on key parameters or metrics
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions
• Administer tuning of networks for optimisation
• Review facility bandwidth requirements and system inter-dependencies
• Document network activities in accordance with organisational policies
• Monitor network activity and log technical issues
• Maintain awareness of emerging software and/or hardware solutions

Support Network Operations

• Conduct regular maintenance, patches and upgrades to the network
• Prepare technical specifications and documents to procure network equipment
• Perform routine backups and administer disaster recovery protocols
• Assist in the development of disaster recovery plans
• Manage Network Security
• Monitor indicators of compromise or breach in network security
• Track and document network security incidents
• Configure network security across software and/or hardware components
• Coordinate and configure network access and controls

Resolve Network Incidents

• Classify and prioritise network incidents for troubleshooting
• Document network incidents and resolution methods
• Troubleshoot, diagnose and resolve network issues

Requirements / Qualifications

• Bachelor in Computer Engineering or equivalent
• 2-3 years of experience in project management for network related projects
• Experience with end to end project from project planning, scheduling till delivery
• Good technical knowledge and some hands on with Network operations support
• Excellent stakeholder and vendor management
• Advantage to have ITIL certification.
• Advantage to have CCNA or equivalent certification.
• Advantage to have PMP, CITPM or equivalent certification.
• Motivated team player and is driven by results.
• Possesses analytical skills and works well in a fast-paced environment.