Programmes & Services Coordinator

Ambulance Wish Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A charitable organization in Singapore seeks a full-time role to support wish granting processes and manage volunteers. Responsibilities include liaising with stakeholders, guiding volunteers, and conducting outreach activities. Qualifications include strong communication and organizational skills, familiarity with Microsoft Office, and preference for Singaporean or PR candidates. Fresh graduates are welcomed. This position may require occasional evening and weekend work, compensated with time off.

Qualifications

• Strong written and verbal communication skills.
• Must be comfortable working on evenings and weekends occasionally.
• Fresh graduates are welcome.

Responsibilities

• Support the Programmes & Services Manager in the entire wish granting process.
• Assist in recruiting, training and managing Ambulance Wish Singapore volunteers.
• Conduct outreach activities to increase wish referrals.

Skills

Excellent communication

Project management

Time management

Organisational skills

Interpersonal skills

Attention to detail

Team player

Computer skills

Education

Must be Singaporean or Singapore PR

Tools

Microsoft Office

Job description

Ambulance Wish (Singapore) Ltd. is a registered charity with an Institution of Public Character (IPC) status. Incorporated in May 2019, our work supports terminally ill patients and their loved ones through the simple but deeply meaningful act of wish-granting. By helping to fulfil these wishes, Ambulance Wish Singapore wants to transform the end-of-life experience for patients with a limited prognosis of less than 12 months, giving them and their families a measure of joy, peace and comfort. As a volunteer-led organisation, the work of Ambulance Wish Singapore is an extension of the provision of care for the dying that goes beyond the walls of hospitals and hospices, to impact homes and hearts. Ambulance Wish Singapore strives to fulfil wishes and celebrate lives.

This will be a full-time position, reporting to the Executive Director (ED), and will play a key role in supporting Ambulance Wish Singapore’s finance, governance and administrative functions.

Responsibilities

Wish Granting

• Support the Programmes & Services Manager in the entire wish granting process including but not limited to:
• Act as liaison between stakeholders, e.g. referring healthcare partners, service providers, vendors, volunteers, patients and their next-of-kin, etc.
• Guide volunteers in planning and executing the wish
• Manage wish granting timelines and budgets
• Ensure that proper and full records are maintained
• Manage various administrative tasks relating to wish granting
• Conduct outreach activities to increase wish referrals and build brand awareness
• Identify areas of improvements in the programmes

Volunteer and Partner Management

• Assist in recruiting, training and managing Ambulance Wish Singapore volunteers
• Assist in building a strong and dynamic volunteer base through organising volunteer engagements, programmes and appreciation events, with focus on recognition and retention
• Assist in overseeing the volunteer database
• Assist in building long‑term relationships with existing and new service providers, and managing service providers database

General Administration

• Support the Programmes & Services Manager and the organisation as needed

Requirements

• Must be Singaporean or Singapore PR
• Excellent communication, project management, time management, organisational and interpersonal skills
• Strong written and verbal communication skills
• Outstanding attention to detail and deadlines
• Results‑driven team player, with experience working with a high degree of independence in a time‑sensitive environment
• Strong computer skills with proficiency in Microsoft Office
• Comfortable to work on evenings and weekends occasionally (will be compensated with time off)
• Fresh graduates are welcome