Programme Executive

TSAO FOUNDATION; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community health organization in Singapore is seeking a Programme Executive to oversee client admissions and support for health professionals. The ideal candidate will ensure smooth operations by managing billing, record-keeping, and administrative tasks. A diploma or degree in Business Administration or Social Services is required, along with strong organizational skills and proficiency in MS Office. This role offers a collaborative environment where attention to detail is crucial for client care processes.

Qualifications

• Prior experience in healthcare or social services is an advantage.
• Strong organizational and administrative skills.
• Proficient in MS Office and comfortable with data entry and reporting.

Responsibilities

• Handle the full admission process from referrals to onboarding.
• Maintain accurate client records including medical info.
• Manage billing and invoicing for programme fees.
• Assist Social Workers with Medifund documentation.

Skills

Organizational skills

Attention to detail

Team collaboration

Communication skills

Education

Diploma or Degree in Business Administration, Social Services, or related field

Tools

MS Office

Job description

The Role

The Programme Executive is responsible for ensuring smooth operations of the Centre’s programmes through effective client admissions, accurate record-keeping, and administrative support. This role manages billing, procurement, and reporting, while providing assistance to Allied Health Professionals and Social Workers in client care processes. The position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Key Accountabilities

Admissions and Records

• Handling the full admission process from referrals to onboarding.
• Maintaining accurate client records (attendance, medical info, means testing).
• Keeping an updated client list.

Administrative Functions

• Managing billing and invoicing for programme fees.
• Ensuring timely vendor payments.
• Handling petty cash, staff claims, and procurement.
• Preparing reports for AIC, MOH, and management.
• Monitor attendance of clients for accurate invoicing
• Monitor the use of services (eg MOW, MET, housekeeping) for accurate billing and payments.

Support for Allied Health Professionals (AHPs)

• Assisting Social Workers with Medifund documentation.
• Ensuring assessments by AHPs are recorded and filed.
• Following up with clients via phone calls as directed.

Requirements

• Diploma or Degree in Business Administration, Social Services, or related field.
• Prior experience in healthcare or social services is an advantage.
• Strong organizational and administrative skills.
• Proficient in MS Office and comfortable with data entry and reporting.
• Good communication skills and ability to work with multidisciplinary teams.