Programme Coordinator

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a dedicated Care Coordinator to manage complex patient care plans and facilitate seamless transitions between hospital and community settings. The ideal candidate will have a Bachelor's degree in healthcare administration or related fields and at least 2 years of experience in care coordination or case management. Strong communication and organizational skills are essential to effectively collaborate with community partners and support patient education initiatives.

Qualifications

• Minimum 2 years' experience in care coordination or case management (degree holders).
• Strong understanding of healthcare systems and community resources.
• Proven experience in related roles within the medical field.

Responsibilities

• Manage patient care plans across hospital and community settings.
• Collaborate with community partners for patient follow-up.
• Provide psychoeducation on medication compliance.
• Manage referrals and schedule meetings.
• Collect and analyze programme data.

Skills

Care Coordination

Patient Education

Communication Skills

Organizational Skills

Education

Bachelor's degree in healthcare administration, social work, psychology, or nursing

Job description

Agency for Integrated Care (AIC) funded programme initiative, with focus on integrated physical and mental health support across community networks.

Coordinate comprehensive care for patients with complex needs, serving as the primary liaison between community partners and hospital systems to ensure seamless care transitions and continuity.

Perform miscellaneous job-related duties as assigned.

Key Responsibilities

• Care Coordination: Manage patient care plans across hospital and community settings, including discharge planning, appointment monitoring, and care transitions

• Community Partnership: Collaborate with community partners for patient follow-up, home visits, and resource linkage

• Patient Education: Provide psychoeducation on medication compliance and empower patients in self-care management

• Administrative Support: Manage referrals, schedule meetings, maintain programme databases and performance indicators

• Data Management: Collect and analyse programme data, participate in research activities and conference presentations

Requirements

• Bachelor\'s degree or diploma in healthcare administration, social work, psychology, or nursing

• Minimum 2 years\' experience (degree holders) or 10 years\' experience (diploma holders) in care coordination or case management

• Proven experience in care coordination, case management, or related roles within the medical field.

• Strong understanding of healthcare systems and community resources

• Excellent communication and interpersonal skills to communicate with diverse stakeholders

• Ability to assess and stratify complex care needs based on risk and severity.

• Strong organisational skills with attention to detail and the ability to manage multiple tasks simultaneously