Programmatic Account Manager

ASPIRE GLOBAL NETWORK PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading independent ad-tech platform in Singapore is seeking an Associate Client Success Manager. In this role, you will manage client relationships, ensuring they maximize the value of solutions provided. Responsibilities include supporting campaign execution, monitoring client health, and maintaining strong communication. Ideal candidates have at least 2 years in a client-facing role in ad tech, familiarity with DSPs, and strong problem-solving skills. Enjoy a dynamic environment while contributing to client success!

Qualifications

• 2+ years of experience in a client-facing role within ad tech, digital media, or programmatic advertising.
• Familiarity with DSPs, ad servers, and analytics tools.
• Ability to manage multiple accounts and campaigns.

Responsibilities

• Act as a key point of contact for assigned clients.
• Support onboarding by guiding clients through setup.
• Monitor client health and proactively identify opportunities.

Skills

Client relations

Problem-solving

Attention to detail

Communication skills

Data interpretation

Tools

Excel

Google Sheets

DSPs

Job description

A leading independent ad-tech platform empowering marketers to create, deliver, measure, and optimize advertising experiences people genuinely enjoy are looking for their next hire in Singapore.

ABOUT THE ROLE

As an Associate Client Success Manager, you’ll be at the heart of the client relationships. You’ll ensure advertisers and agencies get the most value out of our solutions through thoughtful service, problem-solving, and strong partnership. Working closely with internal teams, you’ll support seamless campaign execution, elevate the client experience, and contribute to long-term success.

This role is perfect for someone who enjoys working with clients, has a sharp eye for detail, and takes pride in delivering work that builds trust.

PRIMARY RESPONSIBILITIES

• Act as a key point of contact for assigned clients, ensuring timely communication and resolution of requests
• Support onboarding by guiding clients through setup, adoption, and best practices
• Monitor client health and proactively identify potential risks or opportunities
• Operational Coordination
• Partner with cross-functional teams to ensure flawless execution of client needs
• Track deliverables, timelines, and SLAs to uphold service excellence
• Maintain accurate documentation and client records across internal systems
• Performance & Feedback
• Gather and summarise client feedback to drive internal improvements

REQUIRED SKILLS & EXPERIENCE

• 2+ years in a client‑facing role within ad tech, digital media, or programmatic advertising
• Familiarity with DSPs (e.g., DV360, The Trade Desk), ad servers, and analytics tools
• Experience supporting campaign launches, creative trafficking, and troubleshooting delivery issues
• Ability to interpret performance data and turn it into clear, client‑friendly insights
• Strong proficiency with Excel/Google Sheets
• Excellent communication skills and a proactive, solutions‑focused approach
• Ability to manage multiple accounts and campaigns with strong attention to detail

Interested? Apply now! Or you may email your updated CV directly to our consultant, Alycia Brady at [e-mail].

EA License No.: R1326872

Agency License No.: 11C4388