Product Specialist NSS & Cyber

Singapore Telecommunications Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Senior Sales Manager to lead a team of Product Specialists. This role involves driving sales performance, developing strategic sales plans, and ensuring revenue targets are met for various IT services. The ideal candidate should have at least 8 years of experience in sales or account management within the Managed Services or IT Infrastructure domain, alongside excellent presentation and negotiation skills. Join us to unlock new opportunities and accelerate your growth in a vibrant digital future.

Qualifications

• Proven sales, business development or account management experience of at least 8 years in Managed Services or IT sales.
• Ability to manage a team and translate technical features into business benefits.
• Strong understanding of market trends and customer business challenges.

Responsibilities

• Lead a team of Product Specialists to improve job performance and sales.
• Develop strategic sales plans for revenue growth.
• Ensure revenue targets are met for NSS and Cyber products.
• Conduct high impact sales presentations and prepare proposals.
• Engage with C-level executives and negotiate business deals.

Skills

Sales and business development

Team management

Presentation skills

Negotiation skills

Customer relationship management

Technical translation to business benefits

Interpersonal skills

Self-motivation

Collaboration

Education

Degree in IT or related field

Tools

Salesforce (SFDC)

MS Office Applications (Excel, PowerPoint)

Job description

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

• To lead a team of Product Specialists and focus on improving the job performance and sales of existing staff.
• To assist the management team in sales strategy development and implementation. This includes developing strategic sales plans for revenue growth and customer base expansion.
• Ensure revenue and margin targets are met for all NSS and Cyber products, per product mix targets.
• Consistently forecast, track and close committed numbers to meet quarterly and annual revenue objectives.
• Work with internal stakeholders, not limiting to product management, engineering, and support teams to communicate client feedback and keep up-to-date on product developments and enhancements.
• Maintain and track progress of opportunities for cadence and reporting.
• Understand customer’s businesses and identify influencers and decision makers within a customer organization. Focus on identifying customer’s business challenges and developing strong value propositions to help customers meet their business objectives through ICT solution and managed services sales.
• Conduct high impact sales presentations and prepare sales proposals.
• Engage effectively with all levels across a customer’s organisation to include all C-level executives, negotiate with customers and effectively close business deals.
• Ensure excellent customer satisfaction levels with every customer’s engagement.

Skills for Success:

• A degree or higher in IT or related field.
• Minimum 8 years of proven sales, business development or account management track record in Managed Services, System Integration, or IT Infrastructure Sales.
• Track records in managing a team will be preferred.
• Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills.
• Proficiency with network solutions; Service Management / Security Managed Services.
• Strong understanding of Market Trends.
• High degree of self-motivation, strong commitment and result oriented.
• Good Interpersonal and communications skills.
• Ability to work collaboratively across teams.
• To be an independent and resourceful team leader with a genuine enthusiasm for providing excellent support to team members.
• Must be able to work under pressure and in a fast-paced environment.
• Good knowledge in MS Office Applications especially Excel, PowerPoint, Salesforce (SFDC).

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!