Product Manager User Governance TikTok Safety Product

TikTok Pte. Ltd.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading social media platform is seeking a Product Manager specializing in User Governance. This role involves developing and optimizing systems to ensure account safety and prevent abuse on the platform. The ideal candidate should have 3-5 years of product management experience, particularly in Trust & Safety, and proficiency in AI/ML and data analysis tools like SQL and Python. Join a dynamic team to enhance content safety and user trust.

Qualifications

• 3-5 years of experience in product management, preferably in Trust & Safety.
• Strong understanding of user governance and automated enforcement systems.
• Ability to influence product roadmaps based on safety needs.

Responsibilities

• Develop and optimize User Governance products.
• Lead product management from ideation to execution.
• Collaborate with cross-functional teams to define roadmaps.
• Analyze emerging risks using data-driven insights.

Skills

Product management

AI/ML-driven risk detection

Data analysis tools

User governance

Abuse detection

Tools

SQL

Python

Job description

Responsibilities

About the Team The Safety Product team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust.

Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth. As a Product Manager on the User Governance team, you will play a key role in enhancing our account review systems to prevent bad actors from exploiting the platform. Your experience in online safety, content moderation, or abuse detection will be crucial in shaping detection strategies, improving enforcement mechanisms, and driving impactful solutions.

Key Responsibilities

• Develop and optimize User Governance products to detect, review, and take action on harmful accounts efficiently.
• Lead end to end product management, from ideation to execution, ensuring continuous iteration and improvement.
• Collaborate closely with engineering, data science, operations, and policy teams to define roadmaps and improve account review workflows.
• Analyze emerging risks and escalations, using data-driven insights to refine detection mechanisms and enforcement policies.
• Enhance AI/ML based detection models to improve precision and recall in identifying harmful accounts while minimizing false positives.
• Utilize data analysis tools to measure impact, drive optimizations, and inform product decisions.
• Conduct A/B and A/A testing to assess product changes and iterate effectively.
• Assess workflow inefficiencies, identifying process gaps and implementing automation or policy changes for better enforcement.

Qualifications

Minimum Qualifications

• 3-5 years of experience in product management, preferably in Trust & Safety, account safety, or abuse detection.
• Strong understanding of user governance, automated enforcement systems, and adversarial behavior in online platforms.
• Experience in AI/ML-driven risk detection, abuse prevention, or content moderation.
• Ability to influence product roadmaps and drive prioritization based on safety and enforcement needs.

Preferred Qualifications

• Proficiency in data analysis tools (SQL, Python) and experience working with large datasets to identify trends.
• Experience working in 0-1 and 1-10 product roles, building scalable solutions from scratch.
• Strong analytical, problem solving, and communication skills, with a strategic mindset.