Portering Operations Co-ordinator (Singapore General Hospital)

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Un service de gestion des installations à Singapour recherche un porteur expérimenté pour assurer des services de portage au sein de l'hôpital. Vous superviserez une équipe de porteurs, transporterez des patients et des documents médicaux, et gérerez les demandes. L'expérience dans les rôles de soutien à la santé est préférable. Ce poste exige engagement et responsabilité dans un environnement de travail dynamique.

Qualifications

• Experience in general roles such as housekeeper, driver, dispatch, or messenger, or in healthcare support roles.

Responsibilities

• Deliver high-quality portering services within the hospital.
• Safely transport patients and medical materials.
• Lead and supervise a team of porters.
• Engage with users to gather feedback.
• Manage incoming requests and assign tasks.
• Maintain cleanliness in workplace areas.

Job description

Job Responsibilities:

• Deliver high-quality portering services within the hospital.
• Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres.
• Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training.
• Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up.
• Respond promptly to internal and external enquiries, providing accurate information or assistance as needed.
• Manage incoming requests via hotline and e-porter system, assigning tasks accordingly.
• Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions.
• Prepare and maintain staff rosters, attendance records, and required reports.
• Collect and verify medical certificates, leave applications, and other related documents before submission.
• Maintain cleanliness and tidiness of the workplace and shared work areas.
• Monitor health, safety, and environmental practices; report incidents immediately, conduct investigations, and draft incident reports as required.
• Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.

Job Requirements:

• Preferably with experience in general roles such as housekeeper, driver, dispatch, or messenger, or in healthcare support roles (e.g. medical assistant, porter).