Policy Admin

Raffles Hospital Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Company Profile

Raffles Health Insurance ("RHI") was incorporated in 2004, commenced operations on 2 January 2005 as a general insurer and converted into a life insurer in March 2006 under the purview of the Monetary Authority of Singapore. RHI is a wholly‑owned subsidiary of Raffles Medical Group ("RMG") – a leading integrated healthcare service provider in Singapore.

Prior to its inauguration in October 2012, Raffles Health Insurance was known as International Medical Insurers Pte. Ltd. ("IMI").

We are a leading healthcare insurance specialist in Singapore, supported by RMG’s wide network of family medicine clinics and tertiary care private hospital, Raffles Hospital, to provide fully integrated and coordinated healthcare for our policy owners and members. We strive to be the preferred healthcare partner and service provider, specialising in providing a healthcare financing solution to cater to your healthcare needs.

Job Overview

Objective of Role: Responsible for ensuring smooth and efficient administration of insurance policies. The responsibilities include policy issuance & maintenance, policy renewals, data entry and compliance to standards.

Major Duties and Responsibilities

1. Policy issuance and Maintenance – Process new policy applications, handle policy changes (including address updates, coverage modifications) and ensure accurate policy documentation.

2. Claims processing – Assist with the initial stages of claims processing to ensure proper and timely submission to the claims department.

3. Policy renewals – Manage policy renewals, send out renewal notices and follow up on outstanding premiums in accordance with corporate practice.

4. Data entry and maintenance – Maintain accurate policy records in databases, ensure data integrity and generate reports when needed.

5. Relationship management – Liaise with internal and external stakeholders on inquiries, resolve policy‑related issues and provide guidance on policy benefits/coverage.

6. Perform adhoc duties assigned by immediate supervisor.

This position is already closed and no longer available.