*PERM* Call Centre Officer x 10 ($2.5K to $2.8K) #NJA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is looking for a customer service representative to manage bookings and respond to customer queries. Applicants should have a minimum of GCE O level or equivalent and at least 2 years of relevant experience in a call center or telesales environment. This role requires a result-oriented individual committed to service excellence. Interested candidates can apply via email or phone.

Qualifications

• Result-oriented, able to multi-task and committed to service excellence.
• Min GCE O level or equivalent, with 2 years of relevant experience in a call centre or telesales environment.

Responsibilities

• Accept and register bookings.
• Offer alternatives to customers and turn information calls into sales leads.
• Respond to customer queries with accurate information.

Job description

Overview

• Accepting and registering bookings
• Offer alternatives to customers and potentially turn information calls into sales leads or identify other
• Respond to customer queries by providing accurate information consistently in all areas such as custom requirements, transit time and prices
• Adhere to existing Customer Service procedures as outlined in the department manuals

Requirements

• Result-oriented, able to multi-task and committed to service excellence
• Shift and non Shift arrangements availaable
• Min GCE O level or equivalent, with 2 years of relevant experience in a call centre environment or Telesales environment in a service industry

Interested applicants can send their detailed resumes to [e-mail] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599