People Services Manager

DAVITA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 85,000 - 115,000; Full time

Job summary

A leading healthcare provider in Singapore seeks a People Services Manager to oversee HR operations and enhance teammate experience. This role requires exceptional experience in HR management and employee relations, particularly within the healthcare sector. Responsibilities include strategic HR partnership with senior management, managing recruitment and onboarding, and maintaining employee records. A degree in a relevant field and 5+ years of HR leadership experience are essential. The position offers a dynamic work environment focused on patient care and employee growth.

Benefits

Performance-based rewards

Award-winning education and training

Comprehensive benefits package

Qualifications

• 5+ years as an HR leader is required.
• Exceptional experience in managing a Human Resource operations function.
• Professional fluency in English.

Responsibilities

• Strategic partner to Senior Management, advising on HR operations.
• Manage initiatives across all HR core functions.
• Supervise recruitment and onboarding for teammates.

Skills

HR operations management

Employee relations

Attention to detail

Communication skills

Initiative

Education

Degree in relevant field

Masters or equivalent advanced degrees

Tools

MS Office Suite

Workday

Job description

Company Description

DaVita Inc. (NYSE: DVA), a Fortune 500® company, is one of the largest health care providers in the United States. Outside of the United States, DaVita Inc.’s international operating subsidiary (DaVita International) provides coordinated care to patients across 14 countries. Our physician‑led community focuses on and strives for improved clinical outcomes, better patient experiences, more fulfilling clinician experiences and being a great place to work. Given our strong physician network and cooperating partners, we are able to provide a high‑quality care with specific focus on seamless transitions of care, individualised care plans and excellent medical outcomes.

Over the last decade, we set out to be the world’s greatest dialysis company, and over the next decade, we are poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you’re joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award‑winning environment that enables them to thrive both professionally and personally.

Benefits

• A "community first, company second" culture based on Core Values that really matter.
• Award‑winning education and training across multiple career paths to help you reach your potential.
• Performance‑based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial wellbeing and your future.
• Dedication, above all, to caring for our patients.

Job Description

The People Services Manager will manage the HR operations for our growing Singapore organization. This role will work closely with leadership to drive results through effective management of the teammate experience across the business. This role reports to the General Manager.

The following duties and responsibilities generally reflect the expectations of this position; however, these are not exhaustive.

Responsibilities and Accountabilities

• Strategic partner to Senior Management, advising on HR operations and strategy.
• Manage initiatives and processes across all HR core functions.
• Supervise effective recruitment and onboarding for clinical and head office teammates.
• Supervise the comprehensive payroll processes for a primarily shift‑based teammate population at each location.
• Maintain teammate records in human capital management system (Workday).
• Develop and maintain consistent people metrics, reporting and analytics suite for all levels of management.
• Manage end‑of‑year talent management and compensation cycle.
• Develop and manage programs to support employee growth and drive engagement.
• Support restructuring, initiating, managing change in the organisation and provide strong support on any change consultations.
• Establish and maintain employee relations protocols to ensure sound judgement and legal compliance while managing risk effectively.
• Have the direct supervision responsibility for direct reports.
• Execute ad‑hoc HR related projects/programmes.

Qualifications and Experience

• Exceptional experience in managing a Human Resource operations function required.
• Understanding of employee relations and HR best practices in Japan is required.
• Degree in relevant field or relevant equivalent experience required, Masters or equivalent advanced degrees highly valued.
• 5+ years as an HR leader is required.
• Experience working in Healthcare or other industry with prevalence of shift workers required.
• Experience with compensation and benefits.
• Proficiency in MS Office suite including Word, PowerPoint, Outlook; advanced proficiency in Excel required.
• Experience of Workday would be an advantage.
• Professional fluency in English.

Personal Attributes and Skills

• Detailed understanding of business processes, broad conceptual judgment, initiative and ability to deal with complex issues.
• Will be a self‑starter with experience running end‑to‑end HR processes.
• Demonstrated exactness in attention to detail.
• Good stamina, resilience and humour; able to work well under pressure in a fast moving, dynamic company.
• Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization.
• Commitment to personal and professional growth. Ability and willingness to seek and receive feedback constructively as development opportunities.
• Ability to work independently, shift focus, adapt to changing priorities, maintains patience in high‑pressure situations and takes initiative where appropriate. Juggle and successfully prioritize competing work streams and strong follow‑up skills.

Equal Opportunity Employment

DaVita promotes equal opportunity employment. All qualified applicants will receive consideration for employment without regard to any impermissible criteria under law.

Modification

DaVita reserves the right to modify this description at any time with or without notice.