Patient Service Associates (Radiology)

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated individuals to join their Radiology department. In this role, you will deliver exceptional front-line services to patients, ensuring smooth registration and appointment scheduling while also assisting with basic nursing care. The position requires strong interpersonal and communication skills, with an emphasis on providing a welcoming environment for patients. This role offers the chance to make a meaningful impact in patient care while working in a dynamic healthcare setting. If you thrive in a fast-paced environment and are eager to contribute to patient wellness, this opportunity is perfect for you.

Qualifications

• Experience in healthcare or customer service is advantageous.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide front-line services to patients in the Radiology department.
• Assist in scheduling appointments and collecting payments.

Skills

Interpersonal Skills

Communication Skills

Education

GCE ‘O’/ 'N' Level

Job description

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients. You will also provide basic nursing care for patients and assist radiographers in the procedure rooms.

Requirements

• GCE ‘O’/ 'N' Level. Experience in healthcare, hospitality or frontline customer service will be an advantage.
• Good interpersonal and communication skills.
• Able to perform 2 rotating shifts, including weekends and Public Holidays (1st shift: 7.30am to 4.30pm/ 2nd shift: 12pm to 9pm).