Patient Service Associate (Outpatient Clinic)

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution is seeking individuals to assist doctors in consultation rooms and facilitate patient visits. Candidates should have at least GCE 'N' Level qualifications, with an advantage given to those with experience in customer service or the healthcare industry. The role includes scheduling appointments, handling billing, and addressing patient enquiries. This position is offered on a 1-year contract basis in Singapore.

Qualifications

• At least GCE 'N' Level qualifications.
• Experience in customer service or healthcare is an advantage.

Responsibilities

• Assist doctors in consultation rooms during patient reviews and treatments.
• Facilitate patient visits by scheduling appointments and completing billing transactions.
• Attend to patients’ enquiries.

Education

GCE 'N' Level qualifications

Job description

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualifications
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• Vacancies include those in our women clinic, for a 1-year Contract period.