Patient Service Associate — Clinic Operations & Admin

CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Patient Service Associate to support day-to-day operations in a clinic. The role includes reception duties such as answering patient inquiries, scheduling therapy sessions, and managing patient records. The ideal candidate should ensure accurate data entry, handle billing transactions, and manage inventories. The position requires strong administrative skills and the ability to perform ad-hoc tasks as assigned. Join a dynamic team committed to delivering high-quality care.

Responsibilities

• Perform reception duties including answering telephone inquiries from patients.
• Schedule appointments for therapy sessions.
• Register patients, obtaining relevant medical histories.
• Communicate information of therapy schedule to therapists.
• Ensure accuracy of all data entries into the clinic management system.
• Process billing transactions and close daily settlements.
• Prepare and submit insurance claims.
• Manage inventories of supplies for clinic operations.
• Maintain the physical facility of the clinic.
• Perform ad-hoc administrative duties as assigned.

Job description

A healthcare provider in Singapore is seeking a Patient Service Associate to support day-to-day operations in a clinic. The role includes reception duties such as answering patient inquiries, scheduling therapy sessions, and managing patient records. The ideal candidate should ensure accurate data entry, handle billing transactions, and manage inventories. The position requires strong administrative skills and the ability to perform ad-hoc tasks as assigned. Join a dynamic team committed to delivering high-quality care.