Patient Service Associate, Cardiac Clinics

Singapore General Hospital; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a dedicated professional to perform frontline duties, including registration, appointment scheduling, and payment collection. The ideal candidate will assist doctors and patients in consultation and scan rooms while handling basic patient assessments. A general Diploma, proficiency in Microsoft Office, and good communication skills are required. Knowledge of a second language is a plus. This role is essential for ensuring efficient patient flow in the clinic.

Qualifications

• Proficient in Microsoft Office applications.
• Pleasant disposition with good communication skills.
• Ability to speak a second language or dialect(s) would be an advantage.

Responsibilities

• Perform registration, appointment scheduling, and payment collection.
• Provide assistance to doctors, radiographers, and patients during consultations.
• Conduct basic patient assessments and transfer patients to the scanner table.

Skills

Proficient in Microsoft Office applications

Good communication skills

Ability to speak a second language or dialect(s)

Education

General Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/Healthcare

Job description

You will perform frontline duties in the area of registration, appointment scheduling and payment collection, and provide support to service improvement initiatives/projects to ensure smooth and efficient patient flow in the clinic.

You are required to handle patient service duties such as providing assistance to doctors, radiographers and patients in the consultation and scan rooms, conducting basic patient assessments, transfer of patients to the scanner table, liaising with various departments on patients' appointments for tests/procedures, and briefing patients on the preparation needed prior to their tests/procedures.

Job Requirements

• A general Diploma, GCE 'O'/'N'/'A' Level or Certificate in Clinic Practice/Healthcare (Administrative Support) or its equivalent
• Proficient in Microsoft Office applications
• Pleasant disposition with good communication skills
• Ability to speak a second language or dialect(s) would be an advantage (to liaise with non-English speaking patients)